Welcome to our Frequently Asked Questions page. Here, you can find answers to some of the most common questions we receive about our services and processes. If you don’t see your question answered below, please don’t hesitate to contact us directly for more information.
We offer a range of services, including web design, branding, digital marketing, e-commerce solutions, IT consultancy, maintenance and support, video production and editing, and more.
The timeline for each project varies depending on its complexity and scope. We work closely with our clients to establish realistic timelines and ensure that projects are completed on time and within budget.
Our pricing varies depending on the specific services required and the scope of the project. We work with each client to establish a customized pricing plan that meets their budget and needs.
Yes, we are happy to provide examples of our past work. Please visit our portfolio page to see some of the projects we have completed for previous clients.
Yes, we require a deposit before beginning any design work. The amount of the deposit varies depending on the scope and complexity of the project, but typically ranges from 25% to 50% of the total project cost. This deposit helps us to cover the costs of the initial research and planning stages of the project and ensures that our clients are committed to moving forward with the project. The deposit is non-refundable, but will be applied towards the final project cost.
Yes, we specialize in building WordPress websites. WordPress is a powerful and flexible content management system that allows us to create custom websites that meet the unique needs of our clients. Our team of experienced developers and designers have extensive knowledge of WordPress and can create websites that are user-friendly, secure, and optimized for search engines. We also provide ongoing maintenance and support to ensure that your WordPress website remains up-to-date and secure. If you're interested in having a WordPress website built, please contact us for more information.
Yes, our team has extensive experience in building e-commerce solutions for businesses of all sizes. We can design and develop an online store that is tailored to your specific needs and goals. Our e-commerce solutions are user-friendly, secure, and optimized for search engines, making it easy for your customers to find and purchase products. We also offer ongoing maintenance and support to ensure that your online store is always up-to-date and running smoothly. If you're interested in building an e-commerce website, please contact us for more information.
If your website goes down, our team will work quickly to identify the issue and resolve it as soon as possible. We use a variety of tools and monitoring systems to proactively detect and prevent website downtime, but in the event that your website experiences an outage, we will take immediate action to get it back up and running. We also provide ongoing maintenance and support to ensure that your website remains secure and stable, minimizing the risk of downtime in the first place. Additionally, we offer backup and disaster recovery services to protect your website data in case of any unforeseen events.
We believe in providing exceptional customer service and strive to exceed our clients' expectations at every stage of the project. We work closely with our clients to ensure that they are fully satisfied with our services and that their needs are met in a timely and professional manner.
Let’s Say Hi!
